MyGrow Gardening Company

Shipping Policy

Shipping Policy

At MyGrow Gardening Company, we strive to provide prompt and efficient shipping services for all orders. This Shipping Policy outlines our shipping practices and timelines.

Order Processing

Orders are typically processed and shipped within 7 business days from the date of purchase. Our business days are Monday through Friday, excluding holidays.

Shipping Methods

We offer standard shipping for all orders. The shipping carrier and method may vary depending on your location and the size/weight of the items ordered.

Shipping Rates

Shipping rates are calculated based on the total weight of your order and the shipping destination. The shipping cost will be displayed during the checkout process before you complete your purchase.

Delivery Times

Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3 to 7 business days for delivery within the contiguous United States. International shipping may take longer depending on customs clearance and local delivery services.

Clothing and Merchandise

Please note that our clothing and merchandise items are made to order and may be shipped through a third-party supplier. As a result, shipping times for clothing and merchandise may vary and can take up to 2 weeks for delivery. (14 days) 

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to track the status and delivery of your package.

Accuracy of Information

It is important to ensure that all shipping information provided during checkout is accurate and complete. We rely on the accuracy of the information provided to guarantee timely updates and successful delivery. Inaccurate or incomplete information may result in delays or delivery issues for your order.

Delayed Shipments

In rare cases where there may be delays in shipping your order beyond the expected timeframe, we will notify you promptly via email. The email will include the revised estimated shipping date and any relevant updates regarding your order.

Shipping Restrictions

We currently ship within the United States and to select international destinations. Some products may have restrictions on shipping due to regulatory or logistical reasons. We do not ship to P.O. boxes at this time.

Damaged or Lost Shipments

If your order arrives damaged or if it is lost in transit, please contact us immediately so we can assist you in resolving the issue. We may require additional information or documentation to process a claim for damaged or lost shipments.

Contact Us

If you have any questions regarding our shipping policy or need further assistance, please contact us using the information below:

MyGrow Gardening Company Address:

1401 LaVaca st. #290, Austin Texas 78701

Email: info@mygrowco.com

Phone: 855-651-1230

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